how to redeem codes in genshin impact

Every few weeks miHoYo releases free promotional codes that grant players a variety of in‑game items—primogems, mora, weapon ascension materials, and sometimes exclusive outfits. While the codes themselves are simple strings of letters and numbers, many players stumble when trying to claim them. This guide walks you through the entire process, from locating the latest code to confirming that the reward has landed in your inventory. By the end of this article you’ll be able to redeem codes confidently, avoid common pitfalls, and make the most of every giveaway.

introduction

Genshin Impact’s free‑code system is a direct channel between the developers and the community. It serves three main purposes: rewarding loyal players, promoting new content, and encouraging social sharing. Because the codes are time‑sensitive, the window for redemption can close within days—or even hours—after a launch event. Knowing the exact steps to claim a code ensures you never miss out.

First, you need a stable internet connection and a miHoYo (now HoYoverse) account that is already linked to the game client on your chosen platform (PC, PlayStation, iOS, or Android). The redemption process is unified across platforms, but the interface you’ll use differs slightly: PC and mobile players use the in‑game “Redeem Code” menu, while console players must access a web portal.

Understanding the ecosystem surrounding free codes also helps you stay ahead of scams. Official codes are only ever posted on miHoYo’s verified social channels—Twitter, the official Discord, the in‑game notice board, and the official website. Never trust third‑party sites that ask for personal information; they are typically phishing attempts.

Below, each section breaks down the redemption workflow in detail, addresses platform‑specific quirks, and provides troubleshooting tips that cover the most common error messages. By following the steps methodically, you’ll reduce the chance of a “Code already used” or “Invalid code” alert.

how to redeem codes in genshin impact

To begin, launch Genshin Impact and navigate to the main menu. The location of the redemption screen varies:

• PC (Windows/macOS): Click the “Paimon” menu (the icon shaped like a floating companion) in the top‑right corner, then select “Settings.” In the Settings window, choose the “Account” tab and click “Redeem Code.”
• Mobile (iOS/Android): Tap the “Paimon” icon, go to “Settings,” then “Account,” and finally “Redeem Code.” The flow mirrors the PC version.
• PlayStation: Open the “PlayStation Store” app, scroll to the “Redeem Codes” section, and enter the string. After successful redemption, launch the game to see the reward.

Once you’ve opened the redemption dialog, enter the code exactly as it appears—case‑insensitive but without spaces or hyphens. Press “Redeem.” If the code is valid and you meet any region or account‑level requirements, a confirmation window will display the items you’ve earned.

After confirming, the rewards are automatically deposited into your in‑game mailbox. Open the mailbox by clicking the envelope icon in the top‑right corner of the screen. Items such as primogems and mora appear instantly, while weapons or characters may require a short loading period.

Here’s a quick checklist to ensure a smooth experience:

• Verify that the code is still active (check the expiration date).
• Make sure your game client is updated to the latest version.
• Enter the code without extra characters.
• Confirm that the code is eligible for your region.
• Check your mailbox promptly; unclaimed items may disappear after 30 days.

Understanding how to redeem codes in genshin impact can save you time and give you the best rewards.

Frequently Asked Questions About how to redeem codes in genshin impact

What should I do if I receive a “Code already used” message?

This error indicates that the code has already been claimed on the account you are currently logged into. Free codes are limited to one redemption per account, not per player. If you have multiple accounts, you can try redeeming the code on another one, provided it meets the regional restrictions.

Why does the code say it’s “Invalid” even though I copied it correctly?

There are several reasons for an “Invalid” response:

• The code has expired.
• The code is region‑locked and you are attempting to use it from a different region.
• You entered an extra space or character.
• The code is a test version released only to a specific group of players.

Double‑check the source of the code and compare it against the official announcement.

Can I redeem a code on a different platform than the one I downloaded the game on?

Yes. Your HoYoverse account is cross‑platform, so a code redeemed on PC will also apply to your mobile or console version, as long as the account is linked. However, console players must use the PlayStation Store redemption method; the in‑game menu does not appear on consoles.

How long does it take for the rewards to appear in my mailbox?

Most rewards are instant. Primogems, mora, and consumables appear immediately after confirming the code. Larger items, such as weapons or character ascension materials, may take a few minutes due to server processing. If nothing appears after 15 minutes, log out and back in, then re‑check the mailbox.

Are there any limits on how many codes I can redeem per day?

MiHoYo does not impose a daily limit on code redemptions. The only restriction is that each unique code can be used once per account. However, some promotional events may release a batch of codes that are only valid for a short window, so act quickly.

Conclusion

Redeeming promotional codes in Genshin Impact is a straightforward process once you know where to look and how the system works. By following the steps outlined above, keeping an eye on official channels for new releases, and troubleshooting common errors, you’ll maximize the benefits from every giveaway. Remember to claim your rewards promptly, as unclaimed items may expire, and always verify that you’re using the official redemption method to avoid scams.

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